All the attractions weren't bad to work. 100% Upvoted. 8 stories of bad customer service. The sheer joy and happiness somebody expresses when you resolve their issue is far more memorable than any negative interactions. Tick the box for mediation and email it in. 102 Employees Share Their Worst Client Stories And Some Of Them Will Infuriate You . Here’s my story at home depot: I started at age 18 having just graduated from high school. ... was dragged down the aisle by her parents. Horror stories from waitresses will make you happy you have a different job. share. That would make my employer very upset. Customer: “This is ridiculous! EXCEPT the redemption counter. Close • Posted by just now. Retail/customer service workers of Reddit, what is your horror story? Get a funny take on today's popular news, entertainment, lifestyle, and video content -- all written by the people who bring you those funny ecards. And nothing sends a shiver up our spines quite like a customer service horror story from hell! Considering the fact that 68% of customers switch brands due to poor service, it’s only right that we spread these cautionary tales for the good of businesses … Press J to jump to the feed. ... was dragged down the aisle by her parents. 49. At least 2 service reps have promised to call back and never have, Transferred without warning or introduction, Told to just wait till the issue fixes itself, Told I have to accept additional cloud storage charges before it can be fixed, Made to wait on hold for 45 minutes while they "open a ticket" for which they could not share any information with me. I think I can safely say I am someone's worst customer, and I am okay with that. While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! These stories from Reddit users prove that working in retail, the food industry or customer service is a hard job-especially when you have to deal with customers as crazy as these. ", "Alrighty sir, 95 cents is your-" "YOU'RE REALLY GOING TO GIVE ME 95 CENTS!" 2018 was a year of unpleasant extremes in customer interactions. Now my next bill shows all kinds of extra charges including a whole extra line I didn't ask for. A Year of Extremes. Get a funny take on today's popular news, entertainment, lifestyle, and video content -- all written by the people who bring you those funny ecards. I even offered to pay for whatever she wanted to buy when I saw she was that upset, but she refused and made a written complaint to the authorities. On top of this, nobody would ever check their ticket amount at the over 20 kiosks specifically designed to do that. Home Depot Sucks. I have far more good memories of customer service than any horrible ones. 556K views. save. [Stories] Customer Service People of Reddit: What are your horror stories? Today is the last day of my job working in a tech department of a computer retailer, and I think I just met one of the craziest bitches on the planet. after countless times of me telling him that it needed to be plugged directly into the computer and if it was plugged into a hub that the Hub needed to be powered he finally actually checks. so I spent about an two hours troubleshooting the issue after about 10 minutes I knew exactly what it was. Filled complaint with FCC finally got a call back. But people don't have to tip. 20 Somethings Customer Service Food Service Horror Stories Humor Oh My God Retail Service The Internet Worker workers Writing & Expression Who Are You Beneath The Surface? In 2013, while Druga was raising two children of her own a few miles from her childhood home outside Pittsburgh, she wrote about the hat man on a Reddit horror forum titled Nosleep. Too bad I don't have many good stories about the cell phone business but when I worked for Best Buy Mobile this guy would come in every Sunday morning, bring my coworker and I donuts while he looked at the new phones. he told me he did not have a hub and it was hooked directly to the computer. Creeps? After talking to a rep they said it was because I paid early. Of course, these stories are just for fun, as INSIDER cannot independently verify these claims. A Year of Extremes. the stories … 8 stories of bad customer service. Ten Best Customer Service Experiences of 2018. And nothing sends a shiver up our spines quite like a customer service horror story from hell! I worked as a customer service rep at a cell phone company in college and would hear terrible things all the time but, the worst would have to be when I heard a man literally almost beat his wife to death. Lawyer let his brother use his laptop sleeve (with laptop inside) as a pillow, which cracked the screen, then demanded I replace his computer. And while the following stories aren't "suffered a broken nose being dragged screaming off a plane" levels of awful, they're still pretty shitty. Home Depot Sucks. I call up customer service to ask when I’ll get the dryer and they tell me it will be AT LEAST one more month, maybe more. Sometimes even brought coffee from Dunkin Donuts, too. 556K views. hide. the stories were just as wild as you'd imagine. Why did you guys drive this giant truck over? Unfortunately, customer service nightmares are all too common, but they do tend to pick up quite a bit of steam on the internet, because honestly, we’ve all been there. 20 Somethings Customer Service Food Service Horror Stories Humor Oh My God Retail Service The Internet Worker workers Writing & Expression Who Are You Beneath The Surface? I'm new to Verizon and they somehow screwed up my account. Psychotic breaks? I think I can safely say I am someone's worst customer, and I am okay with that. New comments cannot be posted and votes cannot be cast. And then her card was declined. These wedding horror stories are all about the mother of the groom and the mother of the bride. Check out these people's mortifying period stories — … 20 Somethings Customer Service Food Service Horror Stories Humor Oh My God Retail Service The Internet Worker workers Writing & Expression. Customer Service; "Yes sir! Close. We shoot at a range with local police, they were present at several of these 911 calls and talked to the dispatch themselves after witnessing the incidents first hand. I've filed a complaint with the Better Business Bureau and will continue to fight for resolution but I've NEVER before experienced such blatant disregard and avoidance of customer issues. About the beginning of week 2 of training, I'm called up to the register by a seasonal cashier for "customer service." I literally wanted to punch this guy, you cannot even begin to understand the immense frustration involved in him just lying to me about having a usb hub over and over again for two hours. Then finding out that he was lying and that the thing he was lying about was the problem... hmm horror? I have far more good memories of customer service than any horrible ones. Customer: “This is ridiculous! Retail/customer service workers of Reddit, what is your horror story? *order changed without my knowledge or consent. While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! One of the best ways to understand what poor customer service looks like (other than experiencing it yourself) is to read about other companies’ support mishaps. These retail horror stories prove that sometimes there’s just no way to please some people. More From Thought Catalog. I ordered 3 unlimited lines with Just Kids on one line. Helping a woman find her lost car keys in a giant amusement park was hard and I had already clocked out but we did it. "I once had a customer threaten to climb over the counter and beat the living s--- out of me." Two men approach my house and apologize that the dryer isn’t on their truck. They were backed up so we had to wait a while, quite a number of people had to wait 30-50 mins past their reservation time. I've had my own issues with Verizon. Anyone else? Looking at at&t since they just became available in my area. While working the counter, a man came in and tried to get a refund for a five-year-old gaming console. "The sign says 2 for $15." People that rent out their personal property as a service (Lyft, Uber, Getaround, etc.) to search and then pick what they want. Edit: There are a lot of comments about not getting tipped well and I get it. *phone disconnected for non payment. However, like any other workplace, some of the employees can be total duds. Today we look at the world of bad customer service – and the top ten bad customer service experiences of 2018. Ten Best Customer Service Experiences of 2018. Unfortunately, our registers don't allow for that. Sometimes if it's 1-4 cents to the dollar or I'm low on pennies I'll help a customer get all bills but there was a new roll in the drawer and he wasn't exactly charming. If you'd like to return your items I will gladly call the manager to process a refund.". Redditor themightythor conveyed a retail horror story from his girlfriend’s time working at Hastings. Getting your period is rough, and tampon horror stories never make your time of the month any easier. 2018 was a year of unpleasant extremes in customer interactions. So I worked at an arcade. Get me that price or I’ll kill you!” Get me that price or I’ll kill you!” I hung up and called the police, supplying them with all of the personal information that the genius had conveniently provided to make the reservation. 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